399 Ang Mo Kio Ave 2, Singapore 567855
399 Ang Mo Kio Ave 2, Singapore 567855
We offer a curated range of products that blend timeless styles and modern designs, to offer the correct blend. Our products are crafted keeping exquisite craftsmanship intact, as we only use high-quality and first-class materials only.
No, all our deliveries take place within the territories of Singapore only. We don’t offer any international shipping, and request you to not place any order from outside the region. We are looking forward to expand our operations in future.
A standard delivery from Twillglide, takes 2-3 business days. In addition to that, we take an additional 2 business days to process your order. Thus, we take a maximum of 5 business days to get your order delivered in Singapore. Refer to our Shipping Policy to know more.
Order cancellations are only applicable until the product is with us. We generally take 2 business days to ship your order. During that time span, you can cancel your order. However, once the order is dispatched from our end, cancellations will not be possible anymore.
Payment safety and authenticity is our main concern, and we use Cash on Delivery payment model only, to ensure maximum trust with our customers. You need not pay anything in advance, as payments must be done after you get your product at your doorstep. To know more check our Terms and Conditions.
No, you need not pay any shipping charges at all, as our policy is completely free shipping of all orders. You won’t be charged any hidden fees at all, as we make sure that the price you see at the time of checkout, is the price you pay to us.
We offer a 30-day return window. This means that from the day of delivery, you have 30 days to place a return request, if the order arrives damaged or incorrect. Once we receive your request, we will arrange a pickup of the item. You have to pay nothing for returns if the mistake is from our end, like the wrong item delivered or the wrong size delivered. Check our Return and Refund policy to know more.
On refund approval, we ask for your bank details through an email, and process the amount using the provided bank details within 1 business day. The approval process takes 1 business day. All personal and banking data is handled securely in accordance with Singapore's PDPA (Personal Data Protection Act). Go through our Return and Refund Policy to know in detail.
All the designs that we offer are crafted keeping the modern needs of the people of Singapore in mind. From the dresses to the tailored suits, we ensure that each piece is versatile and can be worn in all kinds of events and occasions.
Each product description on our website is accompanied by a size chart, which is your point of reference. You can just go through the particulars mentioned there and ensure that you pick the correct size.